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Post by shiyabul on Aug 21, 2024 3:33:47 GMT
), Certified Customer Service Professional (C.C.S.P.), and Modern Classroom Certified Trainer (M.C.C.T.). Combining his academic background in Commerce and Innovative Education and Teaching with practical experience, Mark is a valuable learning leader who boosts retention and productivity through proven teaching methods. He provides expert coaching to agents with empathy and skill and stays up-to-date with industry developments and advancements from his base in Indianapolis. RELATED ARTICLESMORE FROM AUTHOR Flying Through the https://lastdatabase.com/ Turbulence Flying Through the Turbulence Answering the Call Answering the Call Going Home for Talent Going Home for Talent Contact Center Pipeline Magazine CURRENT ISSUE: JULY CONNECTING WITH ANXIOUS CUSTOMERS VIEW ISSUESUBSCRIBE FROM OUR ADVERTISERS Why Customer Analytics Are Key to Unlocking Customer Experience in the Contact Center CALABRIO WHY CUSTOMER ANALYTICS ARE KEY TO UNLOCKING CUSTOMER EXPERIENCE THE CONTACT CENTER IS UNIQUELY POSITIONED TO PROVIDE CUSTOMER INSIGHT LIKE NO OTHER INBOUND MARKETING CHANNEL.
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